Barrier to Opportunity Toolkit - For service providers

“This toolkit can help employers to consider the opportunity of hiring multicultural jobseekers rather than ‘taking the risk’ “ – Service provider working with employers

I want to

• improve my services to better support multicultural communities
• support multicultural jobseekers build their employability skills 
• build employment pathways for multicultural jobseekers and learners

 

I want to improve my services to better support multicultural communities

What can I learn about local multicultural communities and community members?

• Who is arriving in Australia?
• Knowing your community
• Engaging multicultural community members to inform your services
• [Video]  Turning listening into action: engaging with multicultural communities. Webinar hosted by CMY and VMC

 

• Mature-age jobseekers from multicultural backgrounds
• Women from multicultural backgrounds
• Regional workers from multicultural backgrounds

How can I identify, test and share service improvements?

• Practice-sharing networks
• Measuring impact through monitoring and evaluation
• M&E tool: Designing a program logic
• M&E tool: Monitoring and evaluation framework
• M&E tool: Surveying multicultural community members
• M&E tool: Focus groups with multicultural community members
  
• M&E tool: Ethical considerations

 

I want to help multicultural jobseekers build their employability skills

The following resources can support service providers to empower jobseekers with knowledge and skills essential for long-term, sustainable and enjoyable employment.

What skills and knowledge do multicultural jobseekers need?

Consultation with multicultural jobseekers identified a need to build skills and knowledge of health, financial, career, and workplace cultural literacy in the context of gaining and maintaining employment, and recognising and protecting their rights as workers.

• Participation skills for employment – a guide to the career, financial, health, and workplace cultural skills needs of jobseekers from multicultural backgrounds
• Participation skills factsheets – supporting your workers to access information about important topics for employment
• Supporting multicultural workers to know their rights
• [Video]  Scam awareness: protecting multicultural communities. Webinar hosted by WEstjustice

 

 

Participation skills training program

• Full participation skills training program
• Career literacy course
• Financial literacy course
• Health literacy course
• Workplace cultural literacy course

 

I want to build employment pathways for multicultural jobseekers and learners

How can I encourage and support employers to engage multicultural jobseekers?

• [Video] Building inclusive workplaces: supporting migrants and refugees into employment. Webinar hosted by Opportunity Wyndham Network and Level Crossing Removal Project

 

• Supporting multicultural workers to know their rights
• Occupational health safety checklist
• Mature-age jobseekers from multicultural backgrounds
• Women from multicultural backgrounds
• Regional workers from multicultural backgrounds
• Building a culturally inclusive workplace

How can I promote the skills and strengths of multicultural learners and jobseekers?

• Practice-sharing networks
• How to write a story of change